Oncology Nurse Navigator


  • Cancer Care Center

Work Hours

  • Full Time


  • Patient Direct Care

Job Summary

The Oncology Nurse Navigator is a registered nurse with oncology-specific knowledge who offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. By utilizing the nursing process, the Oncology Nurse Navigator provides education and resources to facilitate informed decision making and timely access to quality health and psychological care throughout all phases of the cancer continuum.


  • Education
    • Completed bachelor’s degree from an accredited School of Nursing and currently registered with the Indiana State Board of Nurses Registration and Nursing Education.
    • Master’s Degree from an accredited school of Nursing preferred.
    • CPR Certification
  • Training and Experience
    • Oncology Certified Nurse desired
    • At least three (3) years clinical experience in oncology strongly preferred
    • Demonstrated skills, knowledge and ability in personnel management, administrative coordination, policies and committee activities
    • Must have positive attitude
    • Ability to work well others
    • Must have positive customer relationship skills

Essential Functions and Responsibilities

  • Assess patient needs upon initial encounter and periodically throughout navigation. Match unmet needs with appropriate services, referrals and support services such as dietitians, providers, social work, and financial services.
  • Provide psychological support, and facilitate appropriate referrals for patients, families and caregivers, particularly during periods of emotional distress.
  • Identify potential and realized barriers to care such as transportation, childcare, elder care, language, culture, literacy, role disparity, psychosocial, employment, financial, insurance, and facilitate referrals to mitigate barriers.
  • Act as a liaison between patients, family members, care givers, and providers to optimize patient outcomes.
  • Facilitate communication among members of the multidisciplinary cancer care team to prevent fragmented, or delayed care that could adversely affect patient outcomes.
  • Develop and utilize appropriate assessment tools to promote a consistent, holistic plan of care.
  • Facilitate timely scheduling of appointments, diagnostic testing and procedures to expedite and promote the continuity of care.
  • Participate in coordination of the plan of care with the multidisciplinary team to promote timely treatment follow-up and provide supportive care recommendations.
  • Promote lifelong learning and evidence-based practice to improve the care of patients with a past, present, or potential diagnosis of cancer.
  • Demonstrate effective communication with peers, members of the multidisciplinary team, as well as community organizations and resources.
  • Participate in the tracking of patient outcomes in collaboration with administration. Then, document and evaluate consequences of the navigation program, and report findings to the Cancer Committee.
  • Promote a patient and family-centered care environment for ethical decision making and advocacy for patients with cancer.
  • Build partnerships with local agencies and groups that may assist with cancer patient care, support, or other educational needs.
  • Provide and reinforce education to patients, families, and caregivers regarding diagnosis, treatment, side effect management, post treatment care and survivorship.
  • Educate patients, families and caregivers on the role of the Oncology Nurse Navigator.
  • Orient and educate patients, families, and caregivers to the cancer healthcare system, multidisciplinary team member roles, and available resources.
  • Provide education on the significance of adhering to treatment schedules, protocols, and follow-up with patients, families, and caregivers.
  • Provide anticipatory guidance, education, and appropriate referrals to assist patients in coping with the diagnosis of cancer and its potential or expected outcomes.


  • Monday – Friday
  • 8:00am – 4:30pm